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Our Passion...

at NTX is to serve you in a manner that benefits the neighborhood, preserves the financial security of the association and leaves all homeowners satisfied with their decision to live in your community.

Glenwood Village

What is NTX?

 

Transparency

Everything we do is made available to board members so you receive the level of service you expect and know what your association is paying for. Our fee schedule is simple so you know exactly what is being paid and why.

Efficiency

Our effort to maintain efficient processes and workflows allows us to remain focused on communicating with homeowners instead of antiquated processes and time wasting tasks. We want to be available to you when you call and when your homeowners call.

Technology

We leverage technology every chance we can so that you have all the information you need, when you need it. Our board portal is your centralized communication platform for all your association needs.

Our Services at a Glance

 

End-to-End community management

Transparent accounting practices

Vigilant AR and collections processes

No call centers- only NTX experts

Community Managers that care about you and the homeowners in your community!!

 

Current State

 

No support from current provider

Lack of oversight & covenant enforcement

Lack of engagement and follow-through from current provider

Future State

 

A Trusted Partner

Our focus on transparency with board members and homeowners allows for clear, concise communication related to all facets of managing your community. Mananging an association in this way allows all stakeholders in the community peace of mind knowing what’s going on.

Transparent and Efficient Financial Management

We utilize our board portal to post financial reports, invoices that may need approval, bids to review and anything else related to the financial aspect of your community. There is nothing hidden and you will always have the opportunity to know what’s going on.

A Job Well Done

We simply get it done. Phone calls are answered, emails are responded to and we carry out tasks and to-do’s for your community efficiently. If you’re not satisfied, neither are we.

Let's Talk Transition

 

It’s not a walk in the park to on-board a new community but it’s not your problem to deal with. We handle everything. The only thing you have to do is provide clarification here and there… and possibly send us some missing information not provided by the exiting management firm.

    • Typical transitions take 60-90 days
    • All association and homeowner files are obtained from current management firm
    • 90 days funding requested immediately and all association bank accounts closed once transition complete
    • New bank accounts opened with BB&T Bank
    • Homeowner information and account histories inputted and loaded to TOPS operating platform
    • All properties geo-coded for violation inspections to ensure accuracy
    • 145+ other procedural tasks needed

 

So, how much will this cost us?

Our approach to management costs is very simple and transparent. We do not charge your community for copying, record keeping, faxes, incoming calls or other junk fees charged by management companies.

Instead, we take the approach that you should know what it will cost to manage your association up front so that there are no surprises or tough conversations six months into the contract term.

The community will only bear the cost of managing the community- not cover our overhead. If we need to send a past due notice or violation letter to a homeowner and our mail house charges us $1 to send it then we charge you $1. It’s that simple and there is no markup. Internal administrative costs related to managing your community should be included in the base management fee. At least, that’s how we see it.

Our goal is to provide more value than what you pay for. If we do that, we’ll both be happy and we can focus on engaging and benefiting your community instead of taking up an entire quarterly meeting going over line item charges on one of our invoices.

Schedule of Fees

NTX Schedule of Fees
Monthly Management Fee $595.00
Setup Fee (Onboarding) $950.00
Homeowner Welcome Letters $2.00 Each
Violation Letters $1.00 Each
Assessment Statements $1.00 Each
Delinquency Notices $1.00 Each
Annual Meeting Notification and Proxy $2.00 Each
Collection Fee $20.00 Charged to Homeowner
Certified Mail Notice (when state mandated) $20.00 Charged to Homeowner

 

*Welcome Letters and Annual Meeting notifications are more than a one page statement and cost more to mail.

Q&A

Q: What’s this setup fee all about?

A: As soon as our contract is executed we will begin working behind the scenes to on-board your association along with gathering what we need from your exiting management firm. The setup fee covers the overhead cost involved prior to the contract start date.

Q: What is this collection fee charged to homeowners?

A: Delinquent homeowners cause more work for a management company. Therefore, that additional time spent to contact them, prepare delinquency notices, coordinate with attorneys, etc. comes at a cost. A cost that should not be charged to the association. Instead, the additional cost is passed through to the homeowner and is added to their balance. The association pays the fee up front and is reimbursed when the homeowner brings their account current.

Q: When would the state mandate a certified letter be mailed?

A: Before a fine can be charged for violation, suspend access to the association common area, or before formal collection action can be taken. (Texas Property Code, CH. 209)

NTX Estimated Monthly Charges

Month One Anticipated Expenses
Monthly Management Fee $595.00
Setup Fee $950.00
Welcome Letters to Owners (118 x $2.00) $236.00
Total Month One Expense $1,781.00

Month Two & Beyond

Month Two and Beyond
Monthly Management Fee $595.00
Violation Notices (8 x $1.00) $8.00
Past Due Notices (12 x $1.00) $12.00
New Homeowner Welcome Letter (1 x $2.00) $2.00
Estimated Monthly Expense $617.00

 

Mailing cost for violations, delinquency notices and new homeowner welcome letters are assumptions based on statistical averages. The actual amounts will vary and be based on monthly pieces of mail that go out.

Welcome letters based on 10% annual neighborhood turnover rate. Violation and Delinquency Notices based on 5-10% community average or information provided by your board of directors.

Transparency, Remember?

Estimated Annual Cost of Management

Estimated Annual Operating Cost
Management Fee $7,140.00
Violation Notices (8 x 12 mos x $1 ea.) $96.00
Past Due Notices (12 x 12 mos x $1 ea.) $144.00
Welcome Letters(12 New Owners x $2 ea.) $24.00
Annual Meeting & Proxies $236.00
Annual Assessment Invoices $118.00
Total Estimated Annual Cost $7,758.00

 

Price does not include a hosted community website. This can be added for an additional $25/mo. Estimated annual costs with community website will be $8,058.00.

What's in it for me?

 

  • Local management firm committed to your community success. 
  • Your assets are protected and your association will be financially stable
  • Fast response to homeowner requests and inquiries
  • An efficient way of managing your association that saves you time and effort!
  • Transparency related to all your community information (financial, homeowner, etc)
  • Free website allows homeowners access to all of their account information
  • Lastly, a firm committed to exceeding your expectations through clear communication and an unmatched desire to benefit your community

 

The Board Portal

NTX is proud to champion simple technology solutions to maximize efficiency. It is a key part of our success and our ability to provide greater services with lower costs creating greater value to your HOA. Let’s take a test drive!

Please follow the link below and see what our board portal is all about!

User Name: Glenwood
Password: Village1

Test Drive

Please contact NTX Management if you cannot access this demo.

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